Customer Issue: The customer needed a replacement door opener.
Our Solution: Our technician replaced Mr. Moreno's unit with a Genie SilentMax 750 3/4 HP belt drive unit, model 3055-TKSV. We installed it the following day and made sure the entire system was operating properly.
Garage Door Off-Track
Customer Issue: The customer's garage door had been forced off track.
Our Solution: Our technician removed the door and secured the track using longer bolts. He then replaced the door and made sure it was balanced and working properly.
Customer Issue: Ms. Wilkinson called our office to repair her broken door sensor.
Our Solution: Our technician replaced the sensor's bracket and realigned the unit for proper operation. He also checked the door, lubed the moving parts and tested it for proper operation.